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Is your organization ready to take service delivery to the next level? Join SPK and Associates for an exclusive webinar on Jira Service Management (JSM) and discover how this powerful ITSM solution can transform your service operations. As an Atlassian Gold Solution Partner with years of expertise, SPK and Associates is ready to show you how to unlock the full potential of JSM.
What You’ll Learn:
In this webinar, our experts will dive deep into key features that make Jira Service Management a must-have tool for modern ITSM, including:
- How to simplify the way customers submit and track requests, and enhance their overall experience using customer portals.
- How to organize, prioritize, and manage your team’s workload efficiently using service queues.
- How to set and track service level agreements (SLAs) to meet customer (both internal and external) expectations and measure performance with ease.
- How to manage all assets and configuration items (CI) in one place, ensuring full visibility into your IT infrastructure.
- How to tailor workflows to fit your team’s unique processes, boosting efficiency and collaboration.
- How to reduce manual effort with powerful automations that save time and eliminate repetitive tasks.
