Let’s face it, project management tools can make or break your team’s productivity. If you started with Linear for its slick interface and speed, you’re not alone. But here’s the million-dollar question: What happens when your team grows, your needs evolve, and...
Atlassian
Best Practices for Transitioning from Shortcut to Jira Smoothly
Shortcut and Jira are both trusted tools for helping teams manage software projects with agile methodologies, issue tracking, and collaboration features. While Shortcut is known for its simplicity and lightweight design, many growing teams reach a point where they...
Optimizing Jira Workflows: From Chaos to Clarity in Project Management
You will be taken to another page to registerBy submitting this form, I acknowledge receipt of SPK and Associates' Privacy Policy.Jira is one of the most powerful tools for managing work across teams, but its true potential is only unlocked when workflows are...
Why Teams Are Choosing JSM Operations Over VictorOps for Modern Incident Response
Many service teams are reevaluating older tools like VictorOps, which was acquired by Splunk, and consolidating on modern, integrated solutions. Increasingly, that solution is Jira Service Management (JSM). But why? Atlassian’s previous tool, Opsgenie, is being...
The Business Case for Unifying Workflows with Atlassian Across Your Entire Organization
In a world overflowing with collaboration tools, more doesn’t always mean better. Many companies now face the reality that tool sprawl and disconnected systems are holding them back. They know that aligning teams and standardizing workflows are critical to staying...
SPK Recognized by Atlassian for Cloud Migration Expertise
SPK and Associates, a 22-year-old leading woman-owned Engineering & IT Services Company that serves product and software development teams, is an official Atlassian Cloud Migration Specialized partner as of June 2025. After validation of SPK and Associates' deep...
Unleashing Team Potential: How Jira Transforms Project Management and Cross-Functional Success
Atlassian’s System of Work is a powerful combination of tools that help cross-functional teams collaborate. At the heart is Jira. Dive into this eBook to learn more about Jira’s role. What You Will Learn In this eBook, you will explore: Jira’s features that simplify...
Migrating Opsgenie Capabilities to Jira Service Management Operations
As Atlassian continues to unify its toolset, many teams using Opsgenie are now preparing to migrate to Jira Service Management (JSM) operations. This evolution promises a tighter integration between incident management, service delivery, and operational workflow....
Using AI to Streamline Internal and External Communications in JSM
As organizations increasingly adopt AI-powered solutions to enhance productivity, Atlassian Rovo is redefining how teams communicate within Jira Service Management (JSM). From automating responses to clients to generating summarized insights for IT teams, AI is...
Team-managed and company-managed: How to Structure Jira Cloud Projects for Better Collaboration
Whether you’re just getting started with Jira Cloud or looking to scale your setup across departments, structuring your projects correctly is key to effective collaboration. One of the innovations Atlassian made during the change to their architecture for Cloud is to...
High Velocity Service Management for Modern IT Teams
Responsive IT support is no longer cutting it for digital-first enterprises. These organizations need streamlined, connected service experiences that can keep pace with changing market conditions and business needs. Enter High Velocity Service Management, a...
Empowering Cloudticity’s Team with Atlassian Training
When Cloudticity first purchased Atlassian licensing, their teams were using tools such as Confluence and Opsgenie for information tracking and critical alerts. However, the main tools they were using for task management and ticketing were not under the Atlassian...