You will be taken to another page to registerBy submitting this form, I acknowledge receipt of SPK and Associates' Privacy Policy.Abstract As AI continues to dominate the ITSM conversation, organizations are reaching a critical tipping point: how to leverage...
Most modern organizations have to collaborate across distributed teams, complex toolchains, and rapidly evolving projects. Teams must share knowledge, track work, communicate clearly, and make decisions fast. Unfortunately, many organizations still rely on...
When evaluating ITSM platforms, modern organizations are no longer just looking for a help desk solution. Instead, they are looking for platforms that improve operational efficiency, enable automation, support AI-driven service delivery, and connect teams across IT,...
Introduction to Multiplier Hi, and welcome to another SPK and Associates vlog. My name is Michael Roberts, a Vice President of Sales and Marketing here at SPK and Associates. In today’s vlog, we’re going to talk about how growing organizations wrestle with scaling...
Software development teams are under constant pressure to deliver new features faster. Balancing this with maintaining strong security and compliance standards isn’t always easy. Artificial intelligence is rapidly changing that. AI-powered tools are helping...
Migrating from legacy systems to modern platforms doesn’t have to be painful. Yet for many enterprises, moving from tools like Rally, HP ALM, or IBM DOORS to platforms such as Jira or Codebeamer often feels risky and complex. In this webinar, Michael Roberts, Vice...
As more organizations standardize on Atlassian Cloud for Jira and Confluence, there’s a growing assumption that “cloud” automatically means “protected.” After all, Atlassian is responsible for uptime, infrastructure, and platform reliability… right? Yes… but only...
Are you ready to secure your mission, empower all teams, and serve every citizen? The future of government work is here, and it's called the Atlassian Government Cloud.What You Will Learn Legacy systems cannot compete with the capabilities of the cloud. In this eBook,...
Introduction to Appsvio Hello everyone, and welcome to this SPK and Associates video entitled Modern Test Management for Regulated Industry Software Teams. I’m Michael Roberts, Vice President of Sales and Marketing for SPK and Associates. Today we’re going to talk...
Although AI tools are easily accessible, helpful aids, many organizations are slow to adopt them. In this eBook, Atlassian explores how AI can redefine knowledge sharing and how your teams can adopt it with confidence.What You Will Learn In this guide, you will...
It seems like every organization is under pressure to deliver value faster, regardless of industry. Nearly 89% of leaders believe their company must move more rapidly to stay competitive, yet 74% say ineffective communication is slowing their teams down. The problem...
HR teams can struggle to manage all of their demands without the right tools. Discover how HR teams can utilize Jira Service Management (JSM) to achieve success. What You Will Learn In this eBook, you will discover: JSM’s high velocity approach to HR management How...