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Atlassian

Best Practices for Transitioning from Shortcut to Jira Smoothly

Best Practices for Transitioning from Shortcut to Jira Smoothly

Shortcut and Jira are both trusted tools for helping teams manage software projects with agile methodologies, issue tracking, and collaboration features. While Shortcut is known for its simplicity and lightweight design, many growing teams reach a point where they...

SPK Recognized by Atlassian for Cloud Migration Expertise

SPK Recognized by Atlassian for Cloud Migration Expertise

SPK and Associates, a 22-year-old leading woman-owned Engineering & IT Services Company that serves product and software development teams, is an official Atlassian Cloud Migration Specialized partner as of June 2025.  After validation of SPK and Associates' deep...

Migrating Opsgenie Capabilities to Jira Service Management Operations

Migrating Opsgenie Capabilities to Jira Service Management Operations

As Atlassian continues to unify its toolset, many teams using Opsgenie are now preparing to migrate to Jira Service Management (JSM) operations. This evolution promises a tighter integration between incident management, service delivery, and operational workflow....

Using AI to Streamline Internal and External Communications in JSM

Using AI to Streamline Internal and External Communications in JSM

As organizations increasingly adopt AI-powered solutions to enhance productivity, Atlassian Rovo is redefining how teams communicate within Jira Service Management (JSM).  From automating responses to clients to generating summarized insights for IT teams, AI is...

High Velocity Service Management for Modern IT Teams

High Velocity Service Management for Modern IT Teams

Responsive IT support is no longer cutting it for digital-first enterprises. These organizations need streamlined, connected service experiences that can keep pace with changing market conditions and business needs. Enter High Velocity Service Management, a...

Empowering Cloudticity’s Team with Atlassian Training

Empowering Cloudticity’s Team with Atlassian Training

When Cloudticity first purchased Atlassian licensing, their teams were using tools such as Confluence and Opsgenie for information tracking and critical alerts. However, the main tools they were using for task management and ticketing were not under the Atlassian...