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Atlassian

Migrating Opsgenie Capabilities to Jira Service Management Operations

Migrating Opsgenie Capabilities to Jira Service Management Operations

As Atlassian continues to unify its toolset, many teams using Opsgenie are now preparing to migrate to Jira Service Management (JSM) operations. This evolution promises a tighter integration between incident management, service delivery, and operational workflow....

Using AI to Streamline Internal and External Communications in JSM

Using AI to Streamline Internal and External Communications in JSM

As organizations increasingly adopt AI-powered solutions to enhance productivity, Atlassian Rovo is redefining how teams communicate within Jira Service Management (JSM).  From automating responses to clients to generating summarized insights for IT teams, AI is...

High Velocity Service Management for Modern IT Teams

High Velocity Service Management for Modern IT Teams

Responsive IT support is no longer cutting it for digital-first enterprises. These organizations need streamlined, connected service experiences that can keep pace with changing market conditions and business needs. Enter High Velocity Service Management, a...

Empowering Cloudticity’s Team with Atlassian Training

Empowering Cloudticity’s Team with Atlassian Training

When Cloudticity first purchased Atlassian licensing, their teams were using tools such as Confluence and Opsgenie for information tracking and critical alerts. However, the main tools they were using for task management and ticketing were not under the Atlassian...

Stop Overspending On ServiceNow and Switch to JSM

Stop Overspending On ServiceNow and Switch to JSM

While ServiceNow is a common ITSM tool, Jira Service Management is an easy-to-use alternative that can save your organization time and money. Dive into this eBook to explore the benefits of switching from ServiceNow to JSM.What You Will Learn Explore why JSM may be a...

How Teamwork Collection Revolutionizes Work Management

How Teamwork Collection Revolutionizes Work Management

As businesses become more competitive, the pressure to deliver value faster rises. A striking 89% of leaders say their organizations must move faster to stay ahead. However, 74% admit their teams are bogged down by ineffective communication and disconnected tools....

Enhancing DevOps Success with Bitbucket and Jira

Enhancing DevOps Success with Bitbucket and Jira

Join us for an insightful webinar on how Bitbucket and Jira work together to accelerate DevOps success.  Hosted by Carlos Almeida, VP of Software Engineering at SPK and Associates, and Darla Kost, DevOps Engineer at SPK and Associates, this session will explore the...