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Michael Roberts

Reduce Documentation and Improve Engagement in HR Onboarding with Loom

Reduce Documentation and Improve Engagement in HR Onboarding with Loom

Onboarding sets the tone for a new hire’s experience, so it is vital to have engaging, clear instruction. Traditional methods often struggle to keep employees informed and entertained throughout the process. Loom offers a solution. Its interactive video platform...

Exploring the Benefits of Enterprise Service Management

Exploring the Benefits of Enterprise Service Management

As competition among service delivery organizations increases, many businesses are seeking new ways to enhance collaboration and improve efficiency. This need for a cohesive approach to service delivery has led to the rise of Enterprise Service Management (ESM)....

Forrester Report: Vendors Move to Dominate IT Management Software

Forrester Report: Vendors Move to Dominate IT Management Software

Discover why Atlassian is one of two vendors to achieve a dominant position in IT management software. With an abundance of choices, actually navigating the IT management software space can be overwhelming. Fortunately, the recent Forrester Trends Report, “Vendors...

Top 10 draw.io Tips to Boost Your Productivity

Top 10 draw.io Tips to Boost Your Productivity

While Atlassian offers many plugins for its apps on the Marketplace, its most popular add-ons resolve common problems seemingly every business has.  For example, draw.io (also known as Diagrams.net) has emerged as a top choice for creating flowcharts, process maps,...

Async Work Made Awesome with Loom

Async Work Made Awesome with Loom

As the modern workplace evolves, the need for efficiently communicating without real-time meetings has grown.  Asynchronous work is gaining traction across industries, and one of the most powerful tools enabling this transformation is Loom.  This platform allows teams...

The Pitfalls of Outdated Tools in Managing Global Teams

The Pitfalls of Outdated Tools in Managing Global Teams

The dynamics of product development have shifted dramatically in the past 5 years.  Teams are no longer confined to a single location or even a single time zone.  Instead, they span continents, collaborating across borders to bring products to market faster than ever...

SPK Secures SOC 2 Type 1 Certification for Enhanced Service Offering

SPK Secures SOC 2 Type 1 Certification for Enhanced Service Offering

SCOTTS VALLEY, CA - Engineering and IT leader SPK and Associates is pleased to announce its achievement of SOC 2 Type 1 certification.  The SOC 2 Type 1 certification attests that SPK’s information security meets or exceeds the rigorous standards set forth by AICPA....

The Power of OKRs: Who Uses Them and Why They Work

The Power of OKRs: Who Uses Them and Why They Work

Organizations need more than just a solid business strategy. They need a framework to ensure that every team member aligns with the company's overarching goals.  This is where Objectives and Key Results (OKRs) come into play.  OKRs have become a powerful tool for...

A Detailed Comparison of Confluence and SharePoint

A Detailed Comparison of Confluence and SharePoint

Deciding when to use Confluence and when to use SharePoint can be challenging.  Both tools offer a wide range of similar features that help organizations store information.  Whether your team uses Atlassian products, Microsoft products, or both can play a large...