There were quite a lot of comments on this site and other sites on the original post -- all by IT professionals, and almost all negative. The comments were interesting, but quite one-sided. Many people thought the article was suggesting dropping a figurative bomb on...
As the global economy remains turbulent, corporate decisions-makers continue to remain laser-focused on cost containment and finding new ways of generating additional productivity and value to their organizations. As a result, these macro factors are shaping many of...
In September we introduced a blog post series on how IT outsourcing can deliver multiple benefits to organizations. These gains can range from lower costs to support for an activity or function to process improvements delivered by an organization that has extensive...
IT outsourcing contracts, as noted in a recent blog post, should be treated as living documents -- continuously evaluated, refined, and optimized over time. Not only do business conditions continually change, but it’s also important for outsourcing customers to...
All of us who work in software development want the products that we release to be high quality, and also low cost to maintain in the field. This is no big revelation; it’s common knowledge, and it’s common sense. It’s not clear that there is any silver bullet in...
This post is in response to David’s excellent post about Gold Disk. I recently performed some DIACAP Compliance testing using Gold Disk on one of our products, which was built on Windows XP Embedded. That process is fairly straightforward, even though Gold Disk is...
Your developers have been working on your latest software project. The hours have been long, the going a little rough, and they're just about finished in more ways than one. Now it's time to verify that the application works. Are you thinking of asking your developers...
On June 8th of last year, an event known as World IPv6 Day was celebrated. Well, “celebrated” might carry a little too much emphasis – perhaps instead, World IPv6 Day was observed. And what did you do to celebrate this observance of the future? Well, if you are like...
The inquisitive nature of engineers, which makes them so good at designing, developing and building products, can also lead them to become distracted by other “interesting things” like managing the very systems and tools that allow them to do their engineering....
Recently I was doing some work for a customer, experimenting with allowing limited access to non-Administrator class users using the PTC Integrity Administration client. I discovered that once a standard user gained access to the PTC Integrity Administration client,...
In the Metrics, Metrics, Metrics series of articles I wrote about PTC Integrity Lifecycle Manager, I talked about how you can use metrics information gathered from fields on your report to build custom reports, charts and dashboards. Now that the main series is...
The servers that I’m managing can be divided into two groups, colo and local servers. While most of the configuration has been similar between these two, there have been a growing number of things which I’ve had to configure differently through Puppet. The latest...