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Software Development & Release Management

How To Leverage Jira as a Service Desk

How To Leverage Jira as a Service Desk

Many of you are undoubtedly familiar with using Jira as an issue tracker. But for those of you who have been juggling issue tracking and meeting SLA requirements -- and for those of you who had the recently acquired VertygoSLA addon -- this article may be useful...

How To: Move Git Commits From One Branch to Another

How To: Move Git Commits From One Branch to Another

Git encourages developers to use branches during their development process as a means of coordinating and managing changes to the master branch. Git does not force any particular strategy for doing so and consequently, several popular branching strategies have...

One-click Installer for PADS Flow 9.3 and Update1

One-click Installer for PADS Flow 9.3 and Update1

Everyone loves a one-click installer, but setting this up can be a headache, especially when a company changes the way this is done. You can setup your installation script to install both PADS9.3 and PADS9.3_update1 with a double-click of the mouse! Here are the first...

Seven Attitude Hacks for Better IT Service

Seven Attitude Hacks for Better IT Service

Attitudes are important things -- they are the lens through which we filter everything life throws at us, and they can either be the secret to our success or our undoing. We've all heard the stereotype that says IT professionals have bad attitudes, and maybe your own...

A Quick Start Guide to Installing Ceph

A Quick Start Guide to Installing Ceph

This seems to be the age of “Big Data”. Every sector seems to have a need for it -- from biotechs doing genome sequencing, to financial providers mining market data. For many, the ability to store massive amounts of structured or unstructured data is the key to...

WinDirStat and Windows File Management

WinDirStat and Windows File Management

This week we want to cover a utility that allows users to manage the buildup of files that eat up space on your storage device. We are speaking about WinDirStat, which is a tool that presents a graphical view of your entire storage drive (or from a folder level)....

CAPA:  A Review of 21 C.F.R. §820.100 and FDA Warning Letter Trends

CAPA: A Review of 21 C.F.R. §820.100 and FDA Warning Letter Trends

SPK and Associates routinely review warning letters to help our clients stay in step with FDA trends.   One of the problem areas most often cited in company audits continue to be the CAPA system/program.   This month we will take a look at some of the latest FDA...