At SPK and Associates, we understand the significance of IT asset management and service configuration management in achieving outstanding IT service management (ITSM). Just like the fundamental ITSM practices such as incident, problem, and change management, IT asset and service configuration practices are the bedrock of your IT operations. However, these practices are not static; they continue to evolve. That’s why, together with Atlassian, we’re bringing you the Asset and Service Configuration Management in Jira Service Management eBook.
Your Handbook for IT Asset And Service Management Success
This IT Asset and Service Configuration Management in Jira Service Management
handbook is your guide to Atlassian’s approach to IT asset and service configuration management. It’s anchored in ITIL 4 principles and enriched with ITSM system implementation insights using Jira Service Management.
This handbook will lead you through the intricacies of IT asset and service configuration management practices. By the end, you’ll be full of inspiration on how to apply these practices to different services, adding unprecedented value to your organization.
What’s in the guide:
- A comprehensive foundation in IT asset and service configuration practices.
- Insights into the structural elements of Assets in Jira Service Management.
- Ssolutions for common ITSM use cases.
- A high-level checklist to formulate your very own IT asset and service configuration management strategy.
- And more.
Your Journey, Your Way
No matter where you find yourself in your IT asset and service configuration journey, our guide is here to support you.
This eBook is the ideal companion for IT professionals, decision-makers, and anyone seeking to enhance their organization’s ITSM capabilities.
SPK and Associates are trusted Atlassian Gold Solution Partners. Whether you’re implementing a brand new Jira environment, or migrating multiple JSM Server instances into one Atlassian Cloud instance, SPK has certified experts that can provide guidance, strategy, and do the work needed to protect your Atlassian investment.