Whether your business supports employees, customers, or both, you must provide some kind of service. Over time, expectations for these services have changed. People expect fast, reliable, and personalized service both within the company and as a client. These...
It’s 2026. Nearly every enterprise is using artificial intelligence in some form. The main question is no longer whether teams want to use AI, but who decides if they are allowed to. Inside most large organizations, the answer is increasingly the same: an AI...
When teams start evaluating tools for documentation, collaboration, and knowledge sharing, they often land on two familiar names: Notion and Confluence. Notion has gained popularity for its flexibility and clean interface, especially with small teams or individuals...
From product development to marketing execution, growth in 2026 isn’t just about speed. It’s about intelligent acceleration. The companies that are winning aren’t merely “adopting AI.” They’re embedding it into their operations, tools, and decision-making to get...
Every hour spent manually granting or removing user access is an hour taken away from innovation. For IT and operations teams managing hundreds (or even thousands) of requests, the traditional model of emailing spreadsheets, waiting for approvals, and tracking...
What is The Value of DevSecOps? Hello and welcome to today’s SPK and Associates vlog. My name is Michael Roberts, Vice President of Sales and Marketing here at SPK. DevSecOps has become a strategic priority for engineering organizations. But with so many platforms and...
Whether building software or supporting employees with the right technology, efficiency and collaboration define success. Enterprises rely on seamless communication between teams to deliver reliable software and maintain top-tier service performance. However, DevOps...
Making the move to Atlassian Cloud Enterprise is a strategic investment in efficiency, security, and scale. According to a commissioned Forrester Consulting study, organizations that adopted Atlassian Cloud Enterprise achieved measurable business impact. The results...
Modern engineering moves too fast for scattered tools and tribal knowledge. A strong Application Lifecycle Management (ALM) platform becomes your team’s operating system, connecting strategy to execution, requirements to releases, and every artifact along the way. The...
As product organizations head into 2026, the pressure to build the right things faster and with clearer alignment to business outcomes has never been higher. Product leaders are expected to balance customer feedback, strategic priorities, delivery constraints, and...
While HaloITSM is a popular choice, when you’ve reached its limits, consider switching to Jira Service Management as your ITSM solution. JSM offers a robust, modern alternative fit for organizations of any size, anywhere. With a user-friendly interface that brings...
We’ve all seen the headlines: “AI is the future of work,” “AI will automate all your tasks,” “AI is coming for your job.” However, for teams deep in engineering, product, support, and business operations, the truth is more subdued. Instead of fear-mongering, teams...