Manual administrative tasks are the common enemy across industries. They drain productivity across teams, and in complex business environments, repetitive work can quickly become overwhelming. This is especially true for teams with large volumes of projects, service...
Michael Roberts
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What Atlassian Team 26 Tells Us About the Future of Teamwork
Standing on the stage during my breakout session at Atlassian Team ’26 in Anaheim (or even as I entered the main stage where Mike Cannon-Brookes gave his keynote), I looked out at a room full of engineering leaders, IT directors, and others who all seemed to be asking...
No API? No Problem: Strategies for Integrating Any Application
Modern access governance depends on automation, but many organizations run into the same problem: not every application has a clean API, SCIM support, or enterprise-ready identity integration. As teams scale, this creates a gap between the applications they need to...
From Security Alerts to Automated Action: Rethinking DevSecOps in the Age of AI
Introduction to BIMP.AI Hello, and welcome to this SPK and Associates vlog. My name is Michael Roberts. I'm the Vice President of Sales and Marketing here at SPK and Associates. Today's vlog is about how organizations are trying to accelerate software delivery, and...
AI Pilots Everywhere. Value nowhere.
Companies across industries are launching AI pilot programs, testing copilots, experimenting with agents, and exploring new ways to automate work. While this all sounds like great progress, for many organizations, those pilot programs never turn into meaningful...
Why Integration Matters for Modern Engineering and Product Teams
Hello everyone, and welcome back to today’s SPK and Associates blog: Why Integration Matters for Modern Engineering and Product Teams. My name is Michael Roberts. I’m the Vice President of Sales and Marketing here at SPK and Associates, where we work with...
Scaling Access Governance: Deploying Multiplier Across JSM for Enterprise-Wide Automation
Introduction to Multiplier Hi, and welcome to another SPK and Associates vlog. My name is Michael Roberts, a Vice President of Sales and Marketing here at SPK and Associates. In today’s vlog, we’re going to talk about how growing organizations wrestle with scaling...
Is Your Jira and Confluence Data Truly Safe?
As more organizations standardize on Atlassian Cloud for Jira and Confluence, there’s a growing assumption that “cloud” automatically means “protected.” After all, Atlassian is responsible for uptime, infrastructure, and platform reliability… right? Yes… but only...
Jira Service Management vs. ServiceDesk Plus: Which ITSM Platform Delivers More Value?
When evaluating ITSM platforms, modern organizations are no longer just looking for a help desk solution. Instead, they are looking for platforms that improve operational efficiency, enable automation, support AI-driven service delivery, and connect teams across IT,...
Modern Test Management for Regulated Industry Software Teams
Introduction to Appsvio Hello everyone, and welcome to this SPK and Associates video entitled Modern Test Management for Regulated Industry Software Teams. I’m Michael Roberts, Vice President of Sales and Marketing for SPK and Associates. Today we’re going to talk...
Engineering Intelligence & Software Quality with CleverDev
Introduction and CleverDev Overview Release Readiness and Engineering Intelligence Welcome back to another SPK and Associates vlog. My name is Michael Roberts, Vice President of Sales and Marketing here at SPK and Associates. Today, we're talking about challenges that...











