Jira has the potential to transform your organization, but harnessing its power requires expertise at all levels, from end-users to system architects. Regularly evaluating whether you're truly maximizing your Atlassian investment should be a fundamental part of your...
Considering whether you should attend Atlassian’s High Velocity conference scheduled for November 1, 2023 in Australia? The in-person and online event has plenty you’ll want to tune into - it’s the largest ITSM event of the year. So, in this short article, I wanted to...
The integration of artificial intelligence (AI) and operations, commonly known as AI Ops, has emerged as a game-changer in recent years. This groundbreaking approach leverages the power of AI to streamline and enhance various aspects of IT operations. In this blog...
PTC is a leading force in software solutions and ALM products. And, there are some important changes on the horizon for its organization. So, as a trusted PTC partner, we’re covering everything you need to know including Codebeamer 2.0 updates, the latest PTC product...
In February 2024, Atlassian is pulling the plug on Confluence Server. The clock is ticking, and you are left with two options: Confluence Cloud vs Data Center. Making the right choice could significantly impact your operations, and workflow for the future growth of...
On Monday, September 18th, Atlassian announced it would be slightly increasing prices for its Cloud products and setting limits on the automation rules per type of paid cloud plan. Here’s a quick summary of the Atlassian Cloud price changes due to take effect October...
IT Service Management (ITSM) does more than just offer IT support. At SPK and Associates, we see it as a key to delivering seamless IT services from start to finish. Because technology is at the heart of every business team today, ITSM supports various technologies...
Atlassian Product Updates from the Summer of 2023 During the summer of 2023, Atlassian has been hard at work updating and enhancing their product offerings. With a relentless commitment to innovation, they have rolled out a series of updates that many may have missed....
Change is inevitable, especially in our industry. And even more so since the birth of cloud services. So, as Jira Service Management (JSM) Data Center approaches its end of life in February 2024, you’ll need to gear up. Otherwise you risk a seamless transition...
Confluence, Atlassian's SaaS platform, aids diverse teams, from Marketing to Engineering, as an invaluable collaborative workspace. Confluence is versatile and user-friendly which makes it an ideal platform for teams of all sizes. However, over the years, I’ve heard...
Big Data, Cloud, Machine Learning and AI: The Innovation Foundation - Part 4 Welcome back to our ongoing series, "The Innovation Foundation." If you missed any of the previous blog posts, you’ll see them linked below. In this fourth installment, we dive deep further...
Artificial Intelligence (AI) is a trend that is here to stay. And, it’s a core focus in the latest release of GitLab 16.0. That's why you'll find groundbreaking features that enrich the DevSecOps practices in your business. Additionally, you’ll unlock accelerated,...