Key Takeaways JSM scales beyond basic ticketing: Jira Service Management connects IT, customer support, operations, and development on one platform, reducing the silos that can slow growing teams. Native DevOps alignment speeds resolution: JSM connects incidents and...
Integration and Workflow
The Real Challenge of Systems Engineering Isn’t Complexity. It’s Visibility
Key Takeaways Visibility, not complexity, is often the real problem: Disconnected requirements, hardware, software, testing, and quality data make it difficult for teams to understand product status and downstream impacts. Data silos create delays and compliance risk:...
10 Ways Loom Helps Teams Work Faster and Smarter
Introduction Hello and welcome to this video. Teams today face a difficult paradox. We are asking them to deliver higher quality products faster than ever. Yet our teams are drowning in a sea of synchronous meetings. Physically, being in the same room, or even virtual...
Accelerating Product Design with Creo
Engineering teams today are being asked to move faster, deliver better products, and do more with the same resources. But in reality, many are still dealing with disconnected tools, clunky processes, and limited visibility across the product development lifecycle. ...
Connecting Slack and JSM for Better and Faster IT Support
Atlassian JSM and Slack Integration Hi, this is Carlos Almeida from SPK and Associates. Today I'll be giving you a short demo on the Atlassian JSM to Slack integration. We want an employee to be able to ask a question inside Slack. If there is an existing knowledge...
Achieving End-to-End Traceability with PTC Codebeamer / PTC Windchill RV&S
Register NowYou’ll be taken to a secure registration page to complete your sign-up.By submitting this form, I acknowledge receipt of SPK and Associates' Privacy Policy.In complex and regulated product development environments, traceability cannot stop at requirements....
What CIOs Get Wrong About PLM and Digital Thread Strategy
PLM and Digital Strategy for CIOs Hello, everyone, and welcome back to another SPK and Associates vlog. My name is Michael Roberts. I'm the Vice President of Sales and Marketing here at SPK and Associates. Today, we're tackling a topic that comes up consistently in...
5 Ways to Reduce Engineering Cycle Time Without Adding Headcount
Key takeaways Faster engineering does not always require more headcount: Disconnected systems, manual handoffs, rework, and poor visibility often create more delays than a lack of engineering capacity. A digital thread can eliminate major sources of wasted time:...
The Engineering Digital Thread Playbook
In many organizations, systems operate independently, creating a large visibility problem. A digital thread addresses this by creating a connected flow of product information across the lifecycle. This playbook explains why engineering visibility matters, and how...
Seamlessly Moving Critical Services Between Data Centers Without Disruption
Today, product development almost always involves a data center. And the data center is more than just a collection of servers and racks. For a global medical technology leader, it is the heartbeat of the engineering organization. It houses the mechatronics...
Federated ITSM: Why “Best Tool for Each Team” Beats “One Tool for All”
Every few years, someone in leadership pitches the same idea: standardize the whole company on one ITSM platform. One tool, one way of working, no more confusion. It sounds clean on a whiteboard but falls apart in practice. Teams resist it because they've built their...
Standardizing Jira Intake and Improving Data Integrity with Issue Template Agent for Cloud
Mainspring Energy, a manufacturer of clean power generators, standardized data collection across 30+ active Jira projects - without adding a single new custom field. Guided by Atlassian Gold Solution Partner SPK and Associates, the team implemented Appsvio’s Issue...












