Every few years, someone in leadership pitches the same idea: standardize the whole company on one ITSM platform. One tool, one way of working, no more confusion. It sounds clean on a whiteboard but falls apart in practice. Teams resist it because they've built their...
Today, product development almost always involves a data center. And the data center is more than just a collection of servers and racks. For a global medical technology leader, it is the heartbeat of the engineering organization. It houses the mechatronics...
Introduction Hello, and welcome to this SPK and Associates vlog. My name is Michael Roberts. I'm the Vice President of Sales and Marketing with SPK. Now, everybody knows that artificial intelligence is transforming the way that organizations develop products, write...
Mainspring Energy, a manufacturer of clean power generators, standardized data collection across 30+ active Jira projects - without adding a single new custom field. Guided by Atlassian Gold Solution Partner SPK and Associates, the team implemented Appsvio’s Issue...
Software development teams are under constant pressure to deliver faster without sacrificing quality. Yet too much time is lost navigating between tools, writing documentation, collaborating with stakeholders, testing code, managing technical debt, and translating...
Zero disruption, zero data loss, and full traceability.
 Lynx is a global provider of safety-critical avionics software and hardware solutions. As the firm scaled its engineering operations, the organization required a modernized ALM platform to handle the growing...
The modern engineering landscape is defined by a relentless push for speed and a non-negotiable requirement for safety. For engineering and product leaders in regulated industries, the pressure to deliver complex mechatronics products has never been higher. ...
As organizations move more teams, projects, and workflows into Atlassian Cloud, identity management becomes one of the most important parts of a secure cloud strategy. Jira, Confluence, Jira Service Management, Bitbucket, and other Atlassian tools often become central...
When dealing with IT issues, there are a few standard support levels. L0, while not always recognized, is our self-service level, in which a user fixes the issue alone. L1 handles the inbound noise, password resets, and easy-to-fix tickets. Then L2 picks up what L1...
Register NowYou’ll be taken to a secure registration page to complete your sign-up.By submitting this form, I acknowledge receipt of SPK and Associates' Privacy Policy.Engineering teams today are being asked to move faster, deliver better products, and do more with...
When developing complex products, visibility is the difference between a successful launch and a costly recall. Yet, despite having more tools than ever, most engineering leaders feel like they are flying blind. Critical information is scattered across a fragmented...
Every managed service provider has to deal with some sort of custom integration. This could be a Python script running on a server, a Groovy snippet inside a Jira automation, or a Zapier workflow set up by an intern. These integrations share a common origin. A team...