The main difference between Jira and others in the project management space is how customized workflows and automations streamline work and increase the efficiency of any organization. Teams across industries strive to streamline work and enhance productivity, often...
Michael Roberts
SPK and Associates Secures Spot on the 2024 Channel Futures MSP 501 List
SCOTTS VALLEY, CA - SPK and Associates has been named as one of the world’s top-performing managed service providers in the prestigious 2024 Channel Futures MSP 501 rankings. The Channel Futures MSP 501 list, a technology industry benchmark, ranks companies based on...
Engineering, Manufacturing, Service and Sustainability Glossary of Terms
When working in the engineering and manufacturing fields, it is common to encounter unfamiliar terms. In this glossary, we define important terms that describe processes and components in the engineering, manufacturing, service, and sustainability industries. General...
Jira Software Cloud Best Practices
Atlassian’s Jira is an amazing project management tool, but many users are not unlocking its full potential. While I hate the term “best practices”, there definitely are best practices to using Jira Software in the Cloud. Understanding Jira’s wide range of features...
Jira for Non-Tech Teams
Introduction to Jira for Non-Technical Teams Hello and welcome to Jira for Non-Technical Teams. My name is Michael Roberts, Vice President at SPK Associates, a gold solution partner for Atlassian. Before we understand if Jira is the right tool for you to use in your...
Demystifying Atlassian Cloud Licensing
Understanding the intricacies of software licensing can be a formidable task. Atlassian, a leading provider of collaboration and productivity software, offers a range of cloud-based solutions that cater to various business needs. This blog post aims to share...
Breaking down Zero Trust Architecture for CI/CD Pipelines
In recent years, remote work has become the norm for many organizations. With workers all around the globe on different networks, cybersecurity risks are much higher. System failures and hackers still pose risks even when working on the same network. All of these...
Exclusive Behind the Scenes at Atlassian Team ’24
Team ‘24 launched in Las Vegas on April 30th, marking a milestone amidst a year of remarkable growth for Atlassian. With over 300,000 customers now in their fold, they've introduced several new products and enhancements. Examples include Compass, Jira Product...
Making the Move from Cherwell to Jira Service Management
The landscape of IT Service Management (ITSM) tools is evolving, and with the end-of-life announcement for Cherwell, many organizations are contemplating their next steps. If you're in this position, this blog is for you. Jira Service Management emerges as a...
The Advancements of Natural Language Processing in AI
Currently, one of the most dynamic and transformative fields in AI is Natural Language Processing (NLP). As data experts, we've witnessed firsthand the remarkable journey of NLP from its rudimentary stages to the sophisticated systems today. These modern systems can...
Jira Basics Explained
Welcome to "Jira Basics Explained." My name is Michael Roberts, Vice President at SPK and Associates. If you're looking for a video that will help you understand the basics of Jira as your project management tool, you've come to the right place. In this video, we'll...
Leveraging Data Analytics Tools for Impactful Data Storytelling
The ability to harness and effectively communicate the insights hidden within a company’s data has become a crucial skill for organizations. In a blog post from 2022, I explored the topic of storytelling through data utilization. This fusion of data analysis with...