There’s been a lot of innovation, software and product releases in the past six months alone. So, we are rounding up the best tech review and engineering releases for the first half of 2022. The tech forecast for 2022 was heavily influenced by how the world adjusted...
High-velocity ITSM teams were over 75% more prepared for Covid-19 operation disruptions than others. Why? Because High-velocity ITSM tools enable teams to be more prepared for adaption to unplanned events. Leveraging flexible ITSM tools remove silos, adopting...
Many businesses want to migrate Jira to the Cloud. In this case study we explore the common migration challenges. You'll also discover how SPK helped a leading national consumer financing company overcome their own migration experience. The Migrate Jira To Cloud...
Fewer bugs in releases, availability to constant updates and better deployments are the stuff DevOps dreams are made of. Continuous integration (CI) tools like Bamboo and Jenkins both boast a wealth of CI opportunities. They help streamline and remove tedious tasks...
Welcome back to Atlassian Team 22 Announcements This follow up blog deep dives into even more exciting Atlassian Team 22 updates announced in Las Vegas, April 2022. Read part 1, then explore part 2 below. Part 2 provides a deeper review on Atlassian’s DevOps...
Atlassian Team 2022 Overview If you didn’t have the opportunity to be in Las Vegas for Atlassian Team ’22 (or join via live stream), this blog post will cover the first half of what you missed - there were so many interesting things that we’ve had to break this up...
Atlassian ITSM named as a Visionary in the Gartner Magic Quadrant 2021. Atlassian ITSM has a high-velocity approach to digital transformation. This enables Development, IT and Business teams to collaborate seamlessly. Atlassian are an end-user focused, tech-market...
Introduction As applications, such as Jira, become more mainstream for Enterprises, it was inevitable that Atlassian and others would create their own service (SaaS) that provides numerous benefits to users across the globe. The benefits of having a SaaS solution for...
SPK helps a renowned medical device maker to add speed, visibility, metrics, and improved communication and collaboration to their teams tasked with creating product labels and user manuals. The Client A globally recognized maker of medical devices was tasked...
SPK helps a leading nonprofit to streamline its internal IT support, while adopting best practice and saving money. The ClientA socially-conscious nonprofit research center found its internal IT staff overloaded. It’s a small group—just four people—who were tasked...
Rethinking Service Desk Jira vs ServiceNow, which is better for your business? Jira Service Management (JSM) rapidly brings together dev, IT operations, and business (HR, Marketing, etc) teams. Respond to business changes, and deliver great service experiences,...
Originally created in 2013 as a special Jira project template, Jira Service Desk, or now Jira Service Management (JSM), is a powerful ITSM tool that helps development, IT and business teams collaborate in a standardized way. Atlassian created JSM because nearly 40%...