As an Atlassian Gold Solution Partner, SPK and Associates is committed to keeping you informed about important changes that could impact your organization. On September 17th, 2024, Atlassian announced pricing and packaging updates for their Cloud products, set to take effect on October 16th, 2024. Here’s a detailed overview of what’s changing and how it may impact your business.
What’s Changing with Atlassian Cloud Pricing?
Atlassian is increasing Cloud list pricing across several key products, including:
- Jira (formerly known as Jira Software)
- Standard plans will increase by 5%, Premium by 6-10%, and Enterprise by 10%.
- Confluence
- Standard plans will increase by 5%, Premium by 6-10%, and Enterprise by 10%.
- Jira Service Management
- Standard, Premium, and Enterprise plans will all see increases.
- Each plan will follow the following percentage increase. 1-250 users: 8%, 251+ users: 20%.
- Opsgenie
- Essentials and Standard plans will increase by 5% while Enterprise will increase by 10%.
- Bitbucket:
-
- Both Standard and Premium plans will see an increase of 10%.
- Atlassian Guard (formerly Atlassian Access) and Compass
- Atlassian Guard Standard plans will increase based upon the number of users. 1-999 users will be a 5% increase, while 1000+ users will be an 8% increase.
- Compass will see an increase to Standard plans of 14%.
In addition to the general price increases, some features will also transition to consumption-based pricing models.
Key Packaging Changes for Jira Service Management
Starting October 16th, 2024, advanced features in Jira Service Management Cloud will be available only in Premium and Enterprise plans. These changes include:
- Incident Management: Features like conference calls, major incidents, and Post-Incident Reviews are moving to Premium/Enterprise.
- Change Management: Tools such as change calendars, automated risk assessments, and system-level automation rules will also shift to higher tiers.
- Problem Management: Features including problem queues and automation rules are migrating to Premium/Enterprise.
Customers using these advanced features under the Standard plan will be granted a 12-month grace period on their next renewal, allowing them time to transition to the new pricing and packaging model.
Why Are These Cloud Pricing Changes Happening?
Atlassian is dedicated to offering high-value products at a fair price while continually enhancing the functionality and security of their Cloud platform. Over the past year, Atlassian has significantly invested in new features, such as enhanced views in Jira, Atlassian Intelligence capabilities, and more robust security features. These changes aim to provide more powerful tools that drive productivity and alignment across organizations. Atlassian Cloud pricing is increasing due to these features.
How Can You Save Money?
SPK and Associates is dedicated to ensuring you get the best ROI possible to be minimally impacted by these price increases. If you have open quotes or renewal orders at the time of the pricing change, be aware that:
- Open quotes: Must be completed by November 13th, 2024 PT, or they will be subject to the new pricing.
- Renewal orders: Must be completed by January 12th, 2025 PT, to lock in the current pricing.
SPK and Associates is here to help you navigate these changes. Whether you need assistance understanding the impact on your current setup or exploring the best options for your team, we are ready to support you.
For more details on these changes to Atlassian Cloud pricing, or if you have any questions, don’t hesitate to reach out to our team. Let’s work together to ensure a smooth transition and continued success with Atlassian’s powerful tools.
