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New Innovation: How MasterControl AI Improves Compliance

Key Takeaways Secure AI for regulated manufacturing: MasterControl AI operates within a closed, controlled cloud environment, keeping sensitive quality data inside its privacy boundary and away from third-party LLMs. Built for compliance, not general use: Its...

The First 100% Forge Test Management App for Jira

Key Takeaways Appsvio Test Management is the first test management app built 100% on Atlassian Forge, letting Jira teams manage the full testing lifecycle (test cases, execution, defect linking) natively inside Jira instead of using spreadsheets or third-party tools....

Federated ITSM: Why “Best Tool for Each Team” Beats “One Tool for All”

Every few years, someone in leadership pitches the same idea: standardize the whole company on one ITSM platform. One tool, one way of working, no more confusion. It sounds clean on a whiteboard but falls apart in practice. Teams resist it because they've built their...

SPK and Associates Blog

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Case Study – Customer Success

Moving IT Help Desk To A Cloud-based Jira Solution

Moving IT Help Desk To A Cloud-based Jira Solution

SPK helps a leading nonprofit to streamline its internal IT support, while adopting best practice and saving money. The ClientA socially-conscious nonprofit research center found its internal IT staff overloaded. It’s a small group—just four people—who were tasked...

Using DevOps and Cloud to rapidly respond and scale

Using DevOps and Cloud to rapidly respond and scale

BackgroundSPK was contacted by a software company that provides healthcare cost optimization through a web platform. Their mission is to provide customers with a method to reduce spending while maintaining quality healthcare for their employees.  With an expanding...

White Papers

The 7-Step Guide to Effective Application Lifecycle Management

The 7-Step Guide to Effective Application Lifecycle Management

Application Lifecycle Management is vital to high-quality software delivery. In this eBook, we will explore seven best practices to ensure ALM success.  What You Will Learn Explore these 7 steps for effective ALM: Planning Requirements  Managing Workflows Risk...

The Role of AI in Modernizing Manufacturing Operations

The Role of AI in Modernizing Manufacturing Operations

AI and machine learning play a critical role in modern manufacturing. AI integration helps create more efficient workflows through automation. Along with automation, manufacturers can also use these tools to create predictive analytics from customer data to anticipate...

Scaling Agile Development: Nine Blunders to Avoid

Scaling Agile Development: Nine Blunders to Avoid

The agile methodology is an iterative process that delivers high-quality products quickly. In modern development, this process drives continuous improvement. In this eBook, you will explore common issues to avoid.What You Will Learn Explore these top nine blunders and...

Solving Energy Sector Challenges with Digital Thread

Solving Energy Sector Challenges with Digital Thread

Efficient management of energy sources involves many components such as data analysis and continuous maintenance. Explore how PTC navigates these to “keep the world running” with its integrate digital thread.What You Will Learn Discover how PTC: Uses feedback to...