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How to Connect JSM and Slack for Better Support Workflows

Key Takeaways Integrating Jira Service Management with Slack brings incident response directly into the channels where teams already work, reducing context switching and speeding up triage. Teams can route alerts based on priority and manage incidents directly from...

AI Is Changing Simulation. Is Your Engineering Infrastructure Ready?

Key Takeaways: AI is changing simulation from a late-stage validation step into a continuous part of product development, helping teams explore more designs, automate setup, and support predictive digital twins. AI-driven simulation still depends on high-performance...

Using Atlassian Rovo to Connect AI, Knowledge, and Workflows

Key Takeaways Rovo gives AI the organizational context generic chatbots often lack. It connects people, projects, documents, and workflows through the Atlassian Teamwork Graph. Teams can find project context faster. Rovo pulls together information from Jira,...

SPK and Associates Blog

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Case Study – Customer Success

Jira on Cloud: Case Study for Migrating ITSM Solutions

Jira on Cloud: Case Study for Migrating ITSM Solutions

SPK supports an established credit union up against the ticking clock to migrate to Jira on cloud. Switching is critical before its Jira IT service-management application will no longer work on its local server.  The need to move to Jira on Cloud Back in October 2020,...

Customizing A Solution For Customized Reports

Customizing A Solution For Customized Reports

This case study defines how SPK and Associates assisted a client within the medical device industry to create a lean and automated approach for essential report production by developing a custom adapter.  Identifying the opportunities ripe for automation. Our...

Creating Dashboards To Reveal The Real Info

Creating Dashboards To Reveal The Real Info

SPK comes to the aid of a major medical device maker to solve the mystery of why project-management and employee-utilization metrics couldn’t be trusted—and then fixed the problems, and created powerful dashboards for the CFO and other execs   The Client In The...

SPK’s vCAD Solution Increases Productivity, Security, and Savings

SPK’s vCAD Solution Increases Productivity, Security, and Savings

SPK helps a tech manufacturer to increase security and availability of its CAD systems and data by moving them to the cloud—while helping them to save $30k per year.   The Client A well-known maker of power distribution units for IT racks and related equipment...

Kanban Boards In Jira Software for Med-Device Documentation Team

Kanban Boards In Jira Software for Med-Device Documentation Team

SPK helps a renowned medical device maker to add speed, visibility, metrics, and improved communication and collaboration to their teams tasked with creating product labels and user manuals.   The Client A globally recognized maker of medical devices was tasked...

Streamlining Design Controls For A Leading Medical Device Maker

Streamlining Design Controls For A Leading Medical Device Maker

SPK helps this global enterprise to boost product development efficiencies, increase compliance reliability, generate reports with a single click, and shave weeks off their development/release cycles. The Client A respected global medical device powerhouse, with more...

White Papers

A Checklist to Optimizing Cloud for Engineering Teams

A Checklist to Optimizing Cloud for Engineering Teams

Is your engineering team truly optimizing the cloud—or just getting by?The cloud holds enormous potential for accelerating innovation, streamlining workflows, and reducing time to market.  But many engineering teams struggle to navigate the complexity of cloud...

Stop Overspending On ServiceNow and Switch to JSM

Stop Overspending On ServiceNow and Switch to JSM

While ServiceNow is a common ITSM tool, Jira Service Management is an easy-to-use alternative that can save your organization time and money. Dive into this eBook to explore the benefits of switching from ServiceNow to JSM.What You Will Learn Explore why JSM may be a...

Open Source Due Diligence Checklist

Open Source Due Diligence Checklist

Proper open-source software management is vital to ensuring issue-free code. This checklist will explore the practices your team must take to prevent coding issues. What You Will Learn In this eBook, you will discover the best questions to ask and warning signs to...

How Creo Supports Sustainable Product Development

How Creo Supports Sustainable Product Development

Developing products can lead to environmental costs based on the materials used and how they are handled pre- and post-production. Let’s explore how Creo helps drive sustainable product development practices.What You Will Learn In this eBook, you will discover how to:...

M&A Software Due Diligence Checklist

M&A Software Due Diligence Checklist

M&A transactions can pose risks, especially if you aren’t sure what to look for. Dive into this eBook to explore common security protocols as well as how Black Duck can help.What You Will Learn Explore the key areas of focus for software due diligence, including:...

Accelerating Product Development the SPK Way

Accelerating Product Development the SPK Way

Developing high-quality products quickly can be a challenge without the proper tools, processes, and partners to help. Dive into this eBook to discover how partnering with SPK can help you achieve product development success.What You Will Learn In this eBook, we will...